Terms and Conditions

General information:

Moseholm Yoga

Address: Flensborggade 35 1. th, 1669 København V

CVR/VAT: DK-35898662

Email: lisbeth@moseholmyoga.com

Phone: +45 31358575

Payment methods:

Mobilepay Danske Bank

Phone: +45 31358575

 

Bank Transfer

Danske Bank

Reg. no: 3306

Account: 3362348498

We do not charge an extra fee on either Mobilepay or Bank transfer, but the bank might charge extra on transfers from foreign credit cards and accounts.

If you pay with bank transfer, you are not protected by the opposition scheme.

 

Refund policy

Our refund policy last 14 days from the day we have registered your payment and thereby completed your purchase.

If 14 days has gone by since we register your payment, we unfortunately can´t offer you a refund or exchange.

In order to get a refund, the purchase can not be downloaded and must remain fully unused.

In case you want to refund a purchase you must contact us on email: lisbeth@moseholmyoga.com within the 14 days.

 

It is not possible to get a refund by refusing to receive the purchase without contacting us within the 14 days.

In case of a refund the money will be returned to you the same way as you have made your purchase.

 

Warranty

If your complaint is justified, i.e. problems with downloading a yoga video, and we can see the video has not been downloaded, we will resend the link or give you the money back.

Yoga clipscards can only be refunded when fully unused and within the 14 days refund policy. There is no warranty on yoga clipcards.

 

Privacy Policy

We need following information from you when you shop with us.

Name, address, phone no. and email address.

 

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by email: lisbeth@moseholmyoga.com

 

This document of terms and condition, cookie, privacy- and refund policy has been updated the 07.10.2018